Seamless setup got my car repaired..courtesy vehicle was excellent..chris is informative and knowledgeable…even my sales person jeff Wilson got involved with situation and called me when completed , chris also called..

Thanks for the awesome service!! I love thé New service department.. very convenient snd upscale!! Christopher was my contact person and was very efficient and kind. Thsnks West Herr!!

Bill in service was GREAT!! He, along with the rest of the staff, we so friendly and welcoming. Bill kept me updated throughout the day with realistic time frames of completion.

Excellent. Broke down and puttered into the lot. No appointment and had me up and running with in 2 days. Plus zero charges due purchasing an extended warranty from West Herr when I bought vehicle.

René was great through the entire process, everything went smoothly and I’ve loved my 2023 Ford Bronco so far! I would recommend West Herr Ford

Love the remodel. Great new setup. Service was wonderful. Got us taken care of faster than I thought it would be. Thank you the excellent service.

It was time to turn in my lease and I purchased a 2022 Ford Escape. Savannah is the best to work with! Highly recommend working with her.

My experience with Savannah and her finance manager was world class service. They took care of me from start to finish. I definitely recommend working with Savannah and the West Herr team.

It was easy to work with Dave Gaza at West-Herr Ford Lincoln, he was professional, prompt and honest. Thank you very much Dave love the vehicle

Had a great experience with salesperson Raymond. After an unexpected issue; the problem was resolved right away and I am a very satisfied customer. Thank you again for all your help and professionalism.

I had my van in for service and Scott the professional that he is , took care of everything, got me a loaner car and texting me with the updates on my van. My van is running a lot better now 👍Thanks again West Herr and your team..

I came to the dealership looking to purchase a used car, but was blessed to purchase a new vehicle. Your team at West Herr is great. Your salesperson Raymond took the time to take me to several lots looking for a car. I had my heart set on getting a car. After talking with Raymond about how much I could afford I decided that I would purchase a SUV. I've had the vehicle for three days and I'm loving it. The last two vehicle I purchased was from West Herr. I'm hooked.

West Herr service department does a great job had my truck ready before they estimated and like always easy in out great price the service team is easy to schedule with and very friendly

In & out for an oil change & tire rotation on a really busy day. My service writer, Andy, went out of his way to get it done quickly. Nobody wants to be at the dealership on a Saturday. I could not ask for more.

The estimated time for my vehicle repair was 90 minutes. The repair was completed in an hour even though a Technician had called off that day.

Unbelievable sales team. It all starts with the owner of West Herr. His passion for his business is unbelievable and it shows in his team from my experience. I have never been more comfortable in purchasing a vehicle. The GM and his team at West Herr Ford of Getzville are so engaged and willing to help you. This is now my 3rd vehicle purchase from West Herr and each from a different West Herr dealership. Each experience gets better.

Been buying at West Herr for 2 decades that in itself says a lot . Sales and Service always great people always polite and definitely recommend West Herr to many friends and family.

I had a good experience concerning service on my Bronco. My service advisor, Bill expedited the scheduling and work to be done in a timely and professional manner

Excellent and efficient service! Always dependable and reliable! Andrew and Theresa and their team took great care of my car and me! I’m always happy to return to West Herr.

Excellent service from start to finish highly recommend this dealership from the buying experience to service all top notch. Pick up service is a nice bonus

I spent an extended amount of time at this dealership (my own decision not to leave and return later) several hours. My service representative, Jay, made every effort to keep me updated on the progress of my car service and to offer me refreshments such as coffee and or popcorn ( my favorite) at intervals. This made me feel as though they cared about me and my comfort , and not just about my car. I definitely recommend this dealership for car service. I am very pleased with the work performed on my car.

As a first time buyer, finding new car can be a nervous and confusing experience but the team at West Herr made it as seem less as possible. My salesperson Lauren took the time to find the right type of vehicles that I was looking for while making sure I stay within my budget.

I had to bring my car in for a recall and I dropped it off the night before my appointment. I was called by Bill letting me know my vehicle was done and ready for pickup. Bill is great to deal with.

Had to bring my car in for a recall. I was in and out in an 1 1/2 hours. Friendly and quick. Nice staff and personal.

Tyler sulski was very thorough and gave great customer service. I received a rental car at at no charge to drive home. I also received several free car wash certificates to use at my convenience because it was raining.